{"id":18385,"date":"2021-03-03T23:44:40","date_gmt":"2021-03-03T20:44:40","guid":{"rendered":"http:\/\/patnubay.org\/?p=18385"},"modified":"2021-03-03T23:44:43","modified_gmt":"2021-03-03T20:44:43","slug":"king-khalid-international-airport-ginawaran-ng-dalawang-airport-service-quality-awards","status":"publish","type":"post","link":"https:\/\/patnubay.org\/?p=18385","title":{"rendered":"King Khalid International Airport ginawaran ng dalawang Airport Service Quality awards"},"content":{"rendered":"\n<p>King Khalid International Airport in Riyadh, Saudi Arabia, has received the \u201cVoice of Customer\u201d and &#8220;Best Hygiene Measures&#8221; certificates awarded by the Airports Council International (ACI) World.<\/p>\n\n\n\n<p>The Airports Council International (ACI) is the only global trade representative of the world\u2019s airports. Established in 1991, ACI represents airports interests with Governments and international organizations such as ICAO, develops standards, policies and recommended practices for airports, and provides information and training opportunities to raise standards around the world.<\/p>\n\n\n\n<h2>\u201cThe Voice of the Customer\u201d Recognition<\/h2>\n\n\n\n<p>This is given to airports which demonstrated significant efforts in gathering passenger feedback through the Airport Service Quality (ASQ) Departures survey, to help them better understand their customers during the pandemic. To qualify, an airport member must have collected 3 or more quarters of data.<\/p>\n\n\n\n<p>This year, 140 airports have been recognized around the world. Delivery of \u201cThe Voice of the Customer\u201d recognition is sponsored by Amadeus.<\/p>\n\n\n\n<p>These airports received \u201cThe Voice of the Customer\u201d Recognition certificates: (Click <a href=\"https:\/\/aci.aero\/customer-experience-asq\/asq-awards-and-recognition\/asq-awards\/the-voice-of-the-customer-recognition\/\">here for the full list of awardees<\/a>)<\/p>\n\n\n\n<h2>\u201cBest Hygiene Measures by Region\u201d Recognition<\/h2>\n\n\n\n<p>Based on new hygiene related questions added to the survey questionnaire, ACI has introduced a new award \u2013 \u2018Best Hygiene Measures by Region\u2019 \u2013 of which there are 33 inaugural winners.<\/p>\n\n\n\n<p>This award provided airports with a reliable method of gauging customer response to new health measures and recognizes airports\u2019 success in responding to the intense focus on hygiene.<\/p>\n\n\n\n<p>These airports received \u201cBest Hygiene Measures by Region\u201d Recognition certificates: (Click <a href=\"https:\/\/aci.aero\/customer-experience-asq\/asq-awards-and-recognition\/asq-awards\/current-winner-2020\/best-hygiene-measures\/\">here for the full list of awardees<\/a>).<\/p>\n\n\n\n<h2>Sources: <\/h2>\n\n\n\n<ul><li><a href=\"https:\/\/aci.aero\/customer-experience-asq\/asq-awards-and-recognition\/asq-awards\/the-voice-of-the-customer-recognition\/\">https:\/\/aci.aero\/customer-experience-asq\/asq-awards-and-recognition\/asq-awards\/the-voice-of-the-customer-recognition\/<\/a><\/li><li><a href=\"https:\/\/aci.aero\/customer-experience-asq\/asq-awards-and-recognition\/asq-awards\/current-winner-2020\/best-hygiene-measures\/\">https:\/\/aci.aero\/customer-experience-asq\/asq-awards-and-recognition\/asq-awards\/current-winner-2020\/best-hygiene-measures\/<\/a><\/li><li><a href=\"https:\/\/aci.aero\/news\/2021\/03\/01\/worlds-best-airports-for-customer-experience-revealed\/\">https:\/\/aci.aero\/news\/2021\/03\/01\/worlds-best-airports-for-customer-experience-revealed\/<\/a><\/li><li><a href=\"https:\/\/aci.aero\/about-aci\/\">https:\/\/aci.aero\/about-aci\/<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>King Khalid International Airport in Riyadh, Saudi Arabia, has received the \u201cVoice of Customer\u201d and &#8220;Best Hygiene Measures&#8221; certificates awarded by the Airports Council International (ACI) World. The Airports Council International (ACI) is the only&#8230;<\/p>\n","protected":false},"author":1,"featured_media":18386,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_links_to":"","_links_to_target":""},"categories":[54,40,25,16,15,17],"tags":[],"_links":{"self":[{"href":"https:\/\/patnubay.org\/index.php?rest_route=\/wp\/v2\/posts\/18385"}],"collection":[{"href":"https:\/\/patnubay.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/patnubay.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/patnubay.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/patnubay.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18385"}],"version-history":[{"count":1,"href":"https:\/\/patnubay.org\/index.php?rest_route=\/wp\/v2\/posts\/18385\/revisions"}],"predecessor-version":[{"id":18387,"href":"https:\/\/patnubay.org\/index.php?rest_route=\/wp\/v2\/posts\/18385\/revisions\/18387"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/patnubay.org\/index.php?rest_route=\/wp\/v2\/media\/18386"}],"wp:attachment":[{"href":"https:\/\/patnubay.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/patnubay.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/patnubay.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}